Dear Customer,

The late agreements between the UK Government and the EU with regards to trade has had a significant impact on transport, materials and equipment. This has not only brought longer wait times for deliveries, but dramatic cost increases (20%) on transport, and increases in costs for equipment, packaging and raw materials for consumables.

Transport companies are working on the delays, but the seamless way cross channel trade has functioned for many years is now a thing of the past.

We have had to wait for a few weeks to see what these changes would bring and the impact on our operation, processes and pricing. Unfortunately, with a significant increase on our cost base and additional paperwork we cannot absorb these increases any further.

Therefore, we are giving 30 days’ notice of a 4% price increase across all our products, this is something we would have liked to avoid. Clearly no increases are welcome at this difficult time but we find ourselves in an unprecedented period.

We will continue to monitor the situation every month and will inform you should anything need to change or indeed the trading routes become more streamlined and costs are revised with UK and EU intervention or negotiation.

Any orders pre-existing will be honoured at the current prices however the price increase will be effective as of the 1stMarch 2021.

We would like to thank you for your understanding and hope we can count on your continued support.

Kind regards,

Cattani Esam UK Ltd.

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